1. The service
Market Spark provides online tools for recording point-of-sale activity, products and stock, purchases, expenses, suppliers, customers, customer credit, staff access and business reports. Features may change as the service develops. The sample workspace uses example records; do not treat them as your business data.
2. Your account and team
Give accurate account and business details, keep your sign-in information private, and contact us promptly if you suspect unauthorised access. The account owner is responsible for activity under the account and any staff logins enabled later, for choosing staff permissions, and for removing access when it is no longer needed. Staff profiles do not currently create login accounts or send invitations. Only create a workspace for a business you are authorised to represent.
3. Your business records
Your business retains its rights to the records it enters. You are responsible for their accuracy and for having permission to record personal details about customers, suppliers and staff. You can use available report and data exports to keep your own copies. For an account data request, use the available export in Settings. You can permanently delete your account from Settings after confirming your password; this also deletes your owner workspace and its records from the active service. If you are a team member in another business, your access is removed and your staff entry is anonymised, while that business remains under its owner’s control.
4. Offline use and syncing
Some supported changes can be saved in the browser while you are offline and synced when the connection returns. Check the sync status before clearing browser data, changing devices or signing out. Changes that have not reached the server may be lost if local app data is removed or the device is damaged.
5. Payments and pricing
Market Spark does not currently offer paid subscriptions or collect subscription payments. At checkout, the app records the payment method you select for a shop sale; it does not transfer money, connect to M-Pesa or confirm that a payment was received. If paid plans are introduced, their price and terms will be shown before you choose to subscribe.
6. Your responsibilities
Use the service lawfully. Do not use it to access another business’s records, interfere with the service, send spam, or record transactions for prohibited activity. You remain responsible for your products, prices, stock counts, receipts, customer arrangements, taxes and other legal obligations. Market Spark helps you organise records; it does not file returns or replace professional accounting, legal or tax advice.
7. AI Adviser
The optional AI Adviser provides general explanations based on recorded business information. Its answers can be incomplete or incorrect and are not professional financial, accounting, legal or tax advice. Review important figures against your own records before making a business decision. Do not include passwords, payment credentials or personal information that is not needed in a question.
8. Availability and changes
We work to keep Market Spark available, but maintenance, connectivity, device problems or events outside our control may interrupt access. We may improve, replace or discontinue features. We will give reasonable notice of changes that materially affect how you use the service where practical.
9. Closing or suspending access
You can permanently delete your account from Settings after confirming your password. Deletion removes your owner workspace and its records from the active service and ends your access. We may restrict or suspend access when needed to protect users, investigate suspected misuse or comply with law. Where practical, we will explain the reason and provide a way to resolve the issue. We handle account records under the Privacy policy and applicable law.
10. Liability and governing law
The service is provided as available. To the extent permitted by law, Market Spark is not responsible for indirect losses arising from your use of the service, including lost profits or business opportunities. Nothing in these terms excludes responsibility that cannot lawfully be excluded. These terms are governed by the laws of Kenya.
11. Contact
Questions about these terms or your account? Email tonnyblank700@gmail.com or WhatsApp +254 793 900 080. We will update this page and notify account holders of significant changes where appropriate.